Resources

Career Development

Baber, Anne and Lynne Waymon. Make Your Contacts Count: Networking Know-How for Cash, Clients, and Career Success.

Bolles, Richard N. The Three Boxes of Life and How to Get Out of Them. Ten Speed Press, Berkeley, California.

Bolles, Richard Nelson. The 2003 What Color Is Your Parachute: A Practical Manual for Job-Hunters and Career Changers. Ten Speed Press.

Bridges, William. Transitions: Making Sense of Life’s Changes. Addison-Wesley Publishing Company.

Djeddah, Eli. Moving Up. Ten Speed Press, Berkeley, California.

Edelhart, Mike. Breaking Through the Job Market. Anchor Books, New York.

Hansen, Mark Victor and Robert G. Allen. The One Minute Millionaire: The Enlightened Way to Wealth. Harmony Books.

Irish, Richard K. Go Hire Yourself an Employer. Anchor Books, New York.

Jackson, Tom. Guerrilla Tactics in the Job Market. Bantam Books, New York.

Noer, David M. Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. Jossy-Bass Publishers, San Francisco, California.

Pilder, Richard J. and William F. How to Find Your Life’s Work. Prentice Hall, Englewood Cliffs, New Jersey.

Pollak, Jane. Soul Proprietor: 101 Lessons from a Lifestyle Entrepreneur. The Crossing Press.

Pritchett, Price and Ron Pound. Business as Unusual. Quicksilver Press, Dallas, Texas.

Shertzer, Bruce. Career Planning. Houghton-Mifflin, Boston, Massachusetts.

Talico Incorporated. Inter Group Feedback Questionnaire. Talico Incorporated, Jacksonville Beach, FL.

Williams, Robert L. and Jarvis D. Long. Toward a Self-Managed Lifestyle. Houghton Mifflin Company.

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Change

Belasco, James A. Teaching the Elephant to Dance: Empowering Change in Your Organization. Crown Publishers, New York.

Bridges, William. Transitions: Making Sense of Life’s Changes. Addison-Wesley Publishing Company.

Forsum, Lynn. Understanding Organizational Change: Converting Theory to Practice. Crisp Publications, Los Altos, California.

Kubler-Ross, Elisabeth. On Death and Dying. Macmillan, New York.

Noer, David M. Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. Jossy-Bass Publishers, San Francisco, California.

Pritchett, Price and Ron Pound. Business as Unusual. Quicksilver Press, Dallas, Texas.

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Coaching and Feedback

O’Neill, Mary Beth. Executive Coaching with Backbone and Heart: A Systematic Approach to Engaging Leaders with Their Challenges. Jossey-Bass Publishers.

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Creativity

Von Oech, Roger. A Whack on the Side of the Head: How You Can Be More Creative. Warner Books.

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Customer Service

Albrecht, Karl. At America’s Service. Warner Books.

Buckingham, Richard. Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships. Kiplinger Books.

Buckingham, Richard. Lifetime Tools, Lifetime Clients. Goal star/Clifton-Bennett Group.

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Facilitation and Teambuilding

Hackett, Donald and Charles L. Martin. Facilitation Skills for Team Leaders. Crisp Publications, Inc. Menlo Park, CA.

Hart, Lois B. Faultless Facilitation. Human Resources Development Press.

Napier, Rodney W. and Matti K. Gershenfeld. Groups: Theory and Experience. Houghton Mifflin, Princeton, NJ.

Scholtes, Peter R. The Team Handbook: How to Use Teams to Improve Quality. Joiner Associates, Madison, WI.

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Families

Gordon, Thomas and Peter H. Wyden, Inc. Parent Effective Training.

Kubler-Ross, Elisabeth. On Death and Dying. Macmillan, New York.

Nemeth, Lane. Discovering Another Way: Raising Brighter Children While Having a Meaningful Career. Beyond Words Publishing.

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Leadership

Bennis, Warren and Burt Namus. Leaders: The Strategies for Taking Charge. Harper Perennial.

Bennis, Warren, and Joan Goldsmith. Learning to Lead: A Workbook on Becoming a Leader.

Gabarro, John J. The Dynamics of Taking Charge. Harvard Business School, Boston, Massachusetts.

Johnson, M.D., Spencer. Yes or No: The Guide to Better Decisions. Harper Collins.

Noer, David M. Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. Jossy-Bass Publishers, San Francisco, California.

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Negotiation

Brodie, Richard. Virus of the Mind: The New Science of the Meme. Integral Press, Seattle.

Cialdini, Robert B. Influence: Science and Practice. Third Edition. Harper Collins College Publishers.

Colosi, Thomas R. On and Off the Record: Colosi and Negotiation. American Arbitration Association.

Fisher, Roger and William Ury. Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.

Johnson, M.D., Spencer. Yes or No: The Guide to Better Decisions. Harper Collins.

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Performance

Nelson, Bob. 1001 Ways to Reward Employees. Workman Publishing.

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Stress Management

Benson, Herbert. The Relaxation Response.

Boston Women’s Health Book Collective. Our Bodies, Our Selves.

Downing, George. The Massage Book. Bookworks.

Francis, Dave and Don Young. Improving Work Groups: A Practical Manual for Team Building. Pfeiffer & Company, San Diego, CA.

Glanz, Barbara A. The Creative Communicator: 399 Ways to Make Your Business Communications Meaningful and Inspiring. McGraw-Hill.

Kubler-Ross, Elisabeth. On Death and Dying. Macmillan, New York.

Lappe, Francis. Diet for a Small Planet. Ballantine Books.

Scott Cynthia D., and Dennis T. Jaffe. Managing Organizational Change, A Practical Guide for Managers. Crisp Publications, Los Altos, California.

Shaffer, Ph.D.,Martin. Life After Stress. Contemporary Books.

Pelletier, Kenneth R. Mind as Healer, Mind as Slayer. Delacort.

Williams, Robert L. and Jarvis D. Long. Toward a Self-Managed Lifestyle. Houghton Mifflin Company.

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Training Design

Human Resources Development Press. Train the Trainer.

Johnson, Dora and Barbara Carnes. Making Training Stick. Creative Training Techniques, International.

Renner, Peter. The Art of Teaching Adults. The Training Store, Harrisburg, PA.

Schein, Edgar. Career Anchors: Discovering Your Real Value. H. Pfeiffer and Company, San Diego, California.

Training Store, The. The Training Trilogy: Facilitation Skills. Harrisburg, PA.

Tubesing, Donald. Kicking Your Stress Habits. Signet.

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